Terms and Conditions

Last updated: July 2026

Effective date: May 2026

These Terms and Conditions (the "Terms") form a legally binding agreement between you (the "User", "you") and MR.ROBOT ("we", "our", "us"). By using the Service you accept these Terms. If you do not agree, please do not use the Service.

1. Definitions

"Service" means any product, tool, website, hosted application, subscription, or professional service offered by us. "User" means any person or entity accessing the Service. "Generated Content" means any output, file, text, design, or code produced through the Service. "Subscription" means a recurring billing plan purchased through us.

2. Eligibility and Account

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to register. You must provide accurate and current information, keep your credentials confidential, and not transfer your account. You are responsible for all activity under your account.

3. The Service

We provide a suite of web development, AI-assisted website generation, online publishing, e-commerce, messaging automation, and related professional services. The scope and price of each offering are set out on the applicable pricing pages at the time of purchase.

4. Subscriptions, Billing and Taxes

Subscriptions renew automatically until cancelled. Billing is performed in advance through our payment provider. Prices displayed on the pricing pages at the time of purchase are the prices that apply, plus any applicable taxes. We may update prices with reasonable prior notice.

5. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Benefits continue until the end of the paid period. No pro-rata refunds are issued for unused time, except where required by law (for example, the 14-day right of withdrawal for EU consumers). Any disputed charge must be raised in writing within 30 days of the charge.

6. Acceptable Use Policy

You may not use the Service to:

  • conduct illegal activity or distribute unlawful content;
  • distribute malware, commit fraud, phish, or send spam;
  • infringe copyright, trademark, or other intellectual property rights;
  • publish hateful, harassing, violent, sexually explicit, or child-exploitative content;
  • impersonate any person or organization;
  • circumvent security mechanisms, scrape automatically, or abuse system resources;
  • resell the Service without our express written authorization.

Violation of this policy may result in immediate suspension or account termination.

7. User Content and License to MR.ROBOT

You retain ownership of the content you upload or create through the Service. By submitting or creating it you grant MR.ROBOT a worldwide, royalty-free license to host, store, process, transmit, and display that content to the extent necessary to operate and promote the Service.

8. Showcase and Portfolio Rights

MR.ROBOT reserves the right, at no cost, to publicly reference, display, and showcase any website, application, content, or output produced through the Service - including screenshots, URLs, brand names, and a brief description - as part of our portfolio, case studies, marketing materials, social media, and sales collateral. You may request removal from ongoing showcase use by writing to contact@mrrobot.co.il. Removal requests will be honored for future uses but do not oblige us to recall materials already distributed.

9. Intellectual Property

MR.ROBOT owns all intellectual property rights in the platform, tools, infrastructure, and underlying technology. Content generated by artificial intelligence is licensed to you for use, subject to these Terms. You may not copy, reverse-engineer, or replicate the system components themselves.

10. AI Output Disclaimer

Content generated by artificial intelligence may contain errors, inaccuracies, or misinterpretations. You are solely responsible for reviewing, editing, and validating any output before publishing or commercial use. AI output does not constitute professional (legal, medical, financial, or similar) advice.

11. Third-Party Services

Parts of the Service rely on third-party providers. Use of those providers is also subject to their respective terms and privacy policies. We are not liable for outages, errors, or acts of such third parties.

12. Customer Sites and Visitor Data

When you use the Service to build a site or application that collects data from your own visitors, you are the data controller for that data and we act as your processor. You are responsible for publishing your own privacy policy, obtaining required consents, and complying with the laws that apply to your activity.

13. Website Creation, Hosting, Publishing and Branding

This chapter applies to the use of MR.ROBOT's website-creation service, including hosting, publishing, the temporary domain, and branding. It was added in July 2026 and applies from the moment the User accepts it, or from its effective date following notice, as set out in Section 21 below.

13.1 Public Website and Temporary Domain

When creating a website through MR.ROBOT, the User understands and agrees that the website may be published publicly on the internet and made accessible through a temporary domain or an MR.ROBOT subdomain (for example: project.mrrobot.co.il). The User understands that the website may be exposed to search engines, crawled, and appear in Google results and in other search engines or digital services.

13.2 Website Hosting

MR.ROBOT may host the website, files, content, media, and the technical data required to operate, maintain, back up, display, and improve the Service. The Service may include a development environment, a preview environment, public hosting, a temporary domain, publishing, and technical delivery of the website.

13.3 MR.ROBOT Branding on the Generated Website

The User agrees that any website created through the platform may include MR.ROBOT branding, credit, logo, link, or identifying mark, including in the footer area of the website or in another customary location. The branding identifies the platform through which the website was built or is hosted, and it may be displayed for as long as the website is hosted or operated through MR.ROBOT.

The User undertakes not to remove, hide, bypass, interfere with, or alter MR.ROBOT's branding, logo, credit, or link without express written approval. Where MR.ROBOT offers a White Label plan, removal of the branding will be possible only in accordance with that plan's terms, the applicable payment, and express approval.

13.4 Limited Technical License to MR.ROBOT

Ownership rights in content the User uploads or creates remain with the User or with the relevant rights holders. However, the User grants MR.ROBOT a limited, non-exclusive, worldwide, royalty-free license, for the duration of the use of the Service, for the purposes of:

  • hosting and displaying the website;
  • publishing the website under the temporary domain or subdomain;
  • operating the website technically;
  • creating backups;
  • crawling, indexing, and making the website accessible to search engines;
  • displaying MR.ROBOT's branding and credit;
  • security, monitoring, troubleshooting, and Service improvement.

For the avoidance of doubt, this license does not transfer ownership of the User's content to MR.ROBOT.

13.5 User Responsibility for Website Content

The User is fully responsible for any content they upload, create, publish, or display on the website, including texts, images, videos, logos, trademarks, products, prices, policies, forms, statements, personal information, and marketing content. The User declares that they hold all rights, permissions, and consents required to use and publish any content on the website.

The User undertakes not to upload content that is unlawful, misleading, or offensive; content that infringes copyright or trademarks; content that violates privacy; personal information without authorization; or content that infringes third-party rights.

13.6 Right of Removal, Suspension, or Access Restriction

MR.ROBOT may, at its reasonable discretion, remove, suspend, restrict, block, or stop publishing a website or content, in whole or in part, where there is a suspected breach of these Terms, a violation of law, harm to third-party rights, a security risk, abusive use, a legal requirement, or a material operational need. Where possible under the circumstances, MR.ROBOT will act to notify the User and allow them to address the issue or the breach.

13.7 Search Engines and External Results

MR.ROBOT does not warrant that the website will appear in search engines and does not warrant ranking, traffic volume, position in Google results, or any particular exposure. Once a website has been published or crawled by search engines, MR.ROBOT does not fully control caches, previews, indexing, or the timing of removal from the results of external services.

13.8 Customer Websites and Visitors' Personal Information

The website owner is responsible for ensuring that their website includes a privacy policy, cookie notices, consent forms, and any other disclosure required by the nature of their activity and the information they collect from visitors. When a User builds a website for their business, they are responsible toward their website visitors for the content, forms, leads, mailing, personal information, and compliance with the law applicable to them (see also Section 12 above).

13.9 Service Termination and Data Retention

Upon service termination, account deletion, or discontinuation of hosting, MR.ROBOT will be entitled to take the website offline. Where feasible and subject to the service plan, the User will receive a period of [X days] to download or export their content before final deletion.

14. Service Availability and Modifications

The Service is provided on a best-effort basis. We may add, modify, limit, or discontinue features at our discretion. New or beta features may be provided "as is" without warranty.

15. Suspension and Termination

MR.ROBOT may suspend or close an account for breach of these Terms, non-payment, fraud, resource abuse, or risk to others. You may close your account at any time through your account settings. Account closure may affect your access to previously purchased content and services.

16. Warranty Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE." We make no representations or warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where prohibited by law.

17. Limitation of Liability

To the maximum extent permitted by law, MR.ROBOT's aggregate liability to you for any claim related to the Service is limited to the total fees paid by you in the 12 months preceding the event giving rise to the claim. MR.ROBOT shall not be liable for indirect, special, consequential, or punitive damages, or for any loss of profit, data, or goodwill.

18. Indemnification

You agree to indemnify and defend MR.ROBOT, its employees and representatives, from any claim, proceeding, damage, loss, or expense (including reasonable attorneys' fees) arising out of your content, misuse of the Service, violation of these Terms, or violation of third-party rights.

19. Copyright Takedown Notices (DMCA)

If you believe that content distributed through the Service infringes your copyright, send a written notice to contact@mrrobot.co.il containing: (a) physical or electronic signature of the rights holder; (b) description of the copyrighted work; (c) identification of the infringing content; (d) contact details; (e) a good-faith statement that the use is not authorized; (f) an attestation that the information is accurate. A counter-notice procedure is available to users whose content has been removed.

20. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Israel. The competent courts of Tel Aviv-Jaffa have exclusive jurisdiction over any dispute arising from these Terms or the Service. Mandatory consumer protections available to residents of the European Union, the United Kingdom, or California are preserved under the law applicable to them.

21. Changes to These Terms

MR.ROBOT may update these Terms from time to time. Material changes take effect at least 30 days after notice, delivered by email or in-platform message. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.

22. Miscellaneous

If any provision of these Terms is held unlawful or unenforceable, the remaining provisions remain in full force and effect. Failure to enforce a right shall not constitute a waiver. You may not assign these Terms without our written consent. These Terms and the Privacy Policy together constitute the entire agreement between the parties regarding the Service.

23. Contact

For questions regarding these Terms, reach us at contact@mrrobot.co.il or via our contact page.