/* ============================================================
   /support-feedback — Support Feedback form
   Namespace .sfw-*  ·  Accent: cyan #06b6d4 → indigo #6366f1
   One focused card at a time (gate → wizard → done); everything
   else stays quiet. RTL via logical properties; light theme below.
   ============================================================ */

.sfw {
  --sfw-a: #06b6d4;
  --sfw-b: #6366f1;
  --sfw-glow: rgba(6, 182, 212, 0.28);
  --sfw-ink: #f1f5f9;
  --sfw-dim: #94a3b8;
  --sfw-panel: rgba(15, 23, 42, 0.78);
  --sfw-field: rgba(30, 41, 59, 0.65);
  --sfw-line: rgba(148, 163, 184, 0.18);
  --sfw-line-strong: rgba(148, 163, 184, 0.34);
  --sfw-ok: #10b981;
  --sfw-bad: #f43f5e;
  position: relative;
  display: block;
  overflow-x: hidden;
  padding: 0 16px clamp(56px, 8vw, 96px);
  color: var(--sfw-ink);
}
.sfw [hidden] { display: none !important; }

/* ------------------------------------------------------------ ambience */
.sfw-bg { position: absolute; inset: 0; pointer-events: none; z-index: 0; overflow: hidden; }
.sfw-orb { position: absolute; border-radius: 50%; filter: blur(70px); opacity: 0.4; animation: sfw-float 18s ease-in-out infinite alternate; }
.sfw-orb--a { width: 420px; height: 420px; top: -140px; inset-inline-start: -90px; background: radial-gradient(circle, var(--sfw-a), transparent 70%); }
.sfw-orb--b { width: 380px; height: 380px; top: 200px; inset-inline-end: -130px; background: radial-gradient(circle, var(--sfw-b), transparent 70%); animation-delay: -6s; }
.sfw-grid {
  position: absolute; inset: 0; opacity: 0.35;
  background-image: linear-gradient(var(--sfw-line) 1px, transparent 1px), linear-gradient(90deg, var(--sfw-line) 1px, transparent 1px);
  background-size: 48px 48px;
  -webkit-mask-image: radial-gradient(ellipse at 50% 0%, #000 0%, transparent 65%);
  mask-image: radial-gradient(ellipse at 50% 0%, #000 0%, transparent 65%);
}
@keyframes sfw-float { from { transform: translate3d(0, 0, 0) scale(1); } to { transform: translate3d(30px, 40px, 0) scale(1.08); } }

/* ------------------------------------------------------------ hero */
.sfw-hero { position: relative; z-index: 1; max-width: 760px; margin: 0 auto; padding: clamp(56px, 9vw, 104px) 0 clamp(26px, 5vw, 42px); text-align: center; }
.sfw-eyebrow { display: inline-flex; align-items: center; gap: 8px; padding: 6px 14px; border-radius: 12px; font-size: 0.82rem; font-weight: 700; letter-spacing: 0.02em; color: #04121a; background: linear-gradient(135deg, var(--sfw-a), var(--sfw-b)); }
.sfw-h1 { margin: 18px 0 14px; font-size: clamp(1.9rem, 4.6vw, 3rem); font-weight: 800; line-height: 1.2; color: var(--sfw-ink); border: 0; }
.sfw-sub { margin: 0 auto; max-width: 620px; font-size: clamp(1rem, 2vw, 1.15rem); line-height: 1.7; color: var(--sfw-dim); }
.sfw-trust { list-style: none; display: flex; flex-wrap: wrap; justify-content: center; gap: 10px; margin: 22px 0 0; padding: 0; }
.sfw-trust li { display: inline-flex; align-items: center; gap: 8px; padding: 7px 14px; border-radius: 999px; font-size: 0.88rem; color: var(--sfw-dim); background: var(--sfw-panel); border: 1px solid var(--sfw-line); }
.sfw-trust i { color: var(--sfw-a); }

/* ------------------------------------------------------------ cards */
.sfw-card {
  position: relative; z-index: 1; max-width: 760px; margin: 0 auto;
  padding: clamp(22px, 4vw, 40px); border-radius: 22px;
  background: var(--sfw-panel); border: 1px solid var(--sfw-line);
  box-shadow: 0 24px 70px rgba(2, 6, 23, 0.45);
  -webkit-backdrop-filter: blur(14px); backdrop-filter: blur(14px);
}
.sfw-card::before {
  content: ""; position: absolute; inset: -1px; border-radius: inherit; padding: 1px; pointer-events: none;
  background: linear-gradient(135deg, rgba(6, 182, 212, 0.55), transparent 40%, rgba(99, 102, 241, 0.55));
  -webkit-mask: linear-gradient(#000 0 0) content-box, linear-gradient(#000 0 0);
  -webkit-mask-composite: xor; mask-composite: exclude;
}

/* ------------------------------------------------------------ gate + done */
.sfw-gate, .sfw-done { text-align: center; }
.sfw-gate-icon { width: 64px; height: 64px; margin: 0 auto 14px; display: grid; place-items: center; border-radius: 18px; font-size: 1.7rem; color: #fff; background: linear-gradient(135deg, var(--sfw-a), var(--sfw-b)); box-shadow: 0 12px 30px var(--sfw-glow); }
.sfw-gate h2, .sfw-done h2 { margin: 0 0 8px; font-size: 1.5rem; color: var(--sfw-ink); }
.sfw-gate p, .sfw-done p { margin: 0 auto 18px; max-width: 460px; color: var(--sfw-dim); line-height: 1.6; }
.sfw-captcha { display: flex; justify-content: center; min-height: 78px; margin-bottom: 18px; }
.sfw-done-badge { width: 84px; height: 84px; margin: 0 auto 16px; display: grid; place-items: center; border-radius: 50%; font-size: 2.2rem; color: #fff; background: linear-gradient(135deg, var(--sfw-ok), var(--sfw-a)); box-shadow: 0 0 0 10px rgba(16, 185, 129, 0.12); animation: sfw-pop 0.6s cubic-bezier(0.2, 1.4, 0.4, 1); }
@keyframes sfw-pop { from { transform: scale(0.4); opacity: 0; } to { transform: none; opacity: 1; } }
.sfw-ref { display: inline-flex; align-items: center; gap: 10px; padding-block: 10px; padding-inline: 18px 10px; margin-bottom: 22px; border-radius: 14px; border: 1px dashed var(--sfw-line-strong); background: var(--sfw-field); color: var(--sfw-dim); }
.sfw-ref strong { font-size: 1.35rem; letter-spacing: 0.06em; color: var(--sfw-ink); direction: ltr; unicode-bidi: isolate; }
.sfw-icon-btn.is-copied { color: var(--sfw-ok); border-color: var(--sfw-ok); }

/* ------------------------------------------------------------ stepper */
.sfw-stepper { list-style: none; display: grid; grid-template-columns: repeat(6, 1fr); gap: 6px; margin: 0 0 14px; padding: 0; }
.sfw-stepper li { display: flex; flex-direction: column; align-items: center; gap: 6px; text-align: center; font-size: 0.78rem; color: var(--sfw-dim); }
.sfw-stepper li.is-done { cursor: pointer; }
.sfw-stepper-dot { width: 32px; height: 32px; display: grid; place-items: center; border-radius: 50%; font-weight: 700; font-size: 0.85rem; border: 1.5px solid var(--sfw-line-strong); background: var(--sfw-field); transition: all 0.3s ease; }
.sfw-stepper li.is-active { color: var(--sfw-ink); }
.sfw-stepper li.is-active .sfw-stepper-dot { color: #fff; border-color: transparent; background: linear-gradient(135deg, var(--sfw-a), var(--sfw-b)); box-shadow: 0 0 0 5px var(--sfw-glow); }
.sfw-stepper li.is-done .sfw-stepper-dot { color: var(--sfw-ok); border-color: var(--sfw-ok); }
.sfw-stepper li.is-done:hover .sfw-stepper-dot { background: rgba(16, 185, 129, 0.14); transform: translateY(-1px); }
.sfw-progress { height: 4px; border-radius: 4px; background: var(--sfw-line); overflow: hidden; margin-bottom: 26px; }
.sfw-progress span { display: block; height: 100%; width: 0; background: linear-gradient(90deg, var(--sfw-a), var(--sfw-b)); transition: width 0.45s cubic-bezier(0.2, 0.8, 0.2, 1); }

/* ------------------------------------------------------------ steps */
.sfw-step.sfw-enter { animation: sfw-in 0.38s cubic-bezier(0.2, 0.8, 0.2, 1); }
@keyframes sfw-in { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: none; } }
.sfw-step-title { margin: 0 0 6px; font-size: clamp(1.25rem, 2.6vw, 1.55rem); font-weight: 800; color: var(--sfw-ink); }
.sfw-step-hint { margin: 0 0 20px; color: var(--sfw-dim); line-height: 1.6; }

.sfw-systems { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 12px; }
.sfw-system { position: relative; }
.sfw-system input, .sfw-role input { position: absolute; opacity: 0; pointer-events: none; }
.sfw-system-card { display: flex; align-items: center; gap: 12px; padding: 16px 18px; border-radius: 16px; border: 1.5px solid var(--sfw-line); background: var(--sfw-field); cursor: pointer; font-weight: 700; color: var(--sfw-ink); transition: border-color 0.2s, transform 0.2s, box-shadow 0.2s, background 0.2s; }
.sfw-system-card > .fa-cube { width: 38px; height: 38px; display: grid; place-items: center; border-radius: 12px; color: var(--sfw-a); background: rgba(6, 182, 212, 0.12); }
.sfw-system-name { flex: 1; }
.sfw-system-check { color: var(--sfw-a); opacity: 0; transform: scale(0.6); transition: all 0.2s; }
.sfw-system-card:hover { border-color: var(--sfw-line-strong); transform: translateY(-2px); box-shadow: 0 10px 24px rgba(2, 6, 23, 0.3); }
.sfw-system input:focus-visible + .sfw-system-card { outline: 2px solid var(--sfw-a); outline-offset: 2px; }
.sfw-system input:checked + .sfw-system-card { border-color: var(--sfw-a); background: rgba(6, 182, 212, 0.1); box-shadow: 0 0 0 4px var(--sfw-glow); }
.sfw-system input:checked + .sfw-system-card .sfw-system-check { opacity: 1; transform: none; }

/* ------------------------------------------------------------ fields */
.sfw-field { margin-bottom: 18px; }
.sfw-label { display: flex; align-items: baseline; gap: 6px; margin-bottom: 7px; font-weight: 700; font-size: 0.95rem; color: var(--sfw-ink); }
.sfw-opt { font-weight: 500; font-size: 0.82rem; color: var(--sfw-dim); }
.sfw-count { margin-inline-start: auto; font-weight: 500; font-size: 0.78rem; color: var(--sfw-dim); }
.sfw-input, .sfw-textarea { width: 100%; box-sizing: border-box; padding: 13px 15px; border-radius: 12px; border: 1.5px solid var(--sfw-line); background: var(--sfw-field); color: var(--sfw-ink); font: inherit; font-size: 1rem; transition: border-color 0.2s, box-shadow 0.2s; }
.sfw-textarea { min-height: 118px; resize: vertical; line-height: 1.6; }
.sfw-textarea--sm { min-height: 84px; }
.sfw-input::placeholder, .sfw-textarea::placeholder { color: var(--sfw-dim); opacity: 0.75; }
.sfw-input:hover, .sfw-textarea:hover { border-color: var(--sfw-line-strong); }
.sfw-input:focus, .sfw-textarea:focus { outline: none; border-color: var(--sfw-a); box-shadow: 0 0 0 4px var(--sfw-glow); }
.sfw-input.is-invalid, .sfw-textarea.is-invalid { border-color: var(--sfw-bad); }
.sfw-field-error { margin: 6px 0 0; font-size: 0.86rem; color: var(--sfw-bad); }
.sfw-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.sfw-note { margin: -6px 0 8px; font-size: 0.86rem; color: var(--sfw-dim); }
.sfw-roles { display: flex; flex-wrap: wrap; gap: 8px; }
.sfw-role { position: relative; }
.sfw-role span { display: inline-block; padding: 9px 15px; border-radius: 12px; border: 1.5px solid var(--sfw-line); background: var(--sfw-field); cursor: pointer; font-weight: 600; font-size: 0.92rem; color: var(--sfw-ink); transition: all 0.2s; }
.sfw-role span:hover { border-color: var(--sfw-line-strong); transform: translateY(-1px); }
.sfw-role input:checked + span { border-color: var(--sfw-a); background: rgba(6, 182, 212, 0.12); color: var(--sfw-a); }
.sfw-role input:focus-visible + span { outline: 2px solid var(--sfw-a); outline-offset: 2px; }

/* ------------------------------------------------------------ uploads */
.sfw-drop { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 30px 18px; border-radius: 18px; border: 2px dashed var(--sfw-line-strong); background: var(--sfw-field); text-align: center; cursor: pointer; transition: border-color 0.2s, background 0.2s, transform 0.2s; }
.sfw-drop i { font-size: 2rem; color: var(--sfw-a); margin-bottom: 4px; }
.sfw-drop strong { color: var(--sfw-ink); }
.sfw-drop span { font-size: 0.86rem; color: var(--sfw-dim); }
.sfw-drop:hover, .sfw-drop.is-over { border-color: var(--sfw-a); background: rgba(6, 182, 212, 0.08); }
.sfw-drop.is-over { transform: scale(1.01); }
.sfw-drop:focus-visible { outline: 2px solid var(--sfw-a); outline-offset: 3px; }
.sfw-files { list-style: none; margin: 14px 0 0; padding: 0; display: grid; gap: 10px; }
.sfw-file { display: flex; align-items: center; gap: 12px; padding: 10px; border-radius: 14px; border: 1px solid var(--sfw-line); background: var(--sfw-field); animation: sfw-in 0.3s ease; }
.sfw-file-thumb { flex: 0 0 52px; width: 52px; height: 52px; border-radius: 10px; overflow: hidden; display: grid; place-items: center; background: rgba(148, 163, 184, 0.12); color: var(--sfw-dim); font-size: 1.3rem; }
.sfw-file-thumb img { width: 100%; height: 100%; object-fit: cover; }
.sfw-file-meta { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.sfw-file-name { font-weight: 600; font-size: 0.92rem; color: var(--sfw-ink); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; unicode-bidi: plaintext; }
.sfw-file-status { font-size: 0.8rem; color: var(--sfw-dim); }
.sfw-file.is-failed .sfw-file-status { color: var(--sfw-bad); }
.sfw-file.is-done .sfw-file-status { color: var(--sfw-ok); }
.sfw-file-bar { height: 4px; border-radius: 4px; background: var(--sfw-line); overflow: hidden; }
.sfw-file-bar span { display: block; height: 100%; width: 0; background: linear-gradient(90deg, var(--sfw-a), var(--sfw-b)); transition: width 0.2s; }
.sfw-file.is-done .sfw-file-bar span { background: var(--sfw-ok); }
.sfw-file.is-failed .sfw-file-bar span { width: 100% !important; background: var(--sfw-bad); }
.sfw-file-actions { display: flex; gap: 6px; }
.sfw-icon-btn { width: 36px; height: 36px; display: grid; place-items: center; border-radius: 10px; border: 1px solid var(--sfw-line); background: transparent; color: var(--sfw-dim); cursor: pointer; transition: all 0.2s; }
.sfw-icon-btn:hover { color: var(--sfw-ink); border-color: var(--sfw-line-strong); background: rgba(148, 163, 184, 0.12); }
.sfw-icon-btn:focus-visible { outline: 2px solid var(--sfw-a); outline-offset: 2px; }

/* ------------------------------------------------------------ review */
.sfw-review { display: grid; gap: 12px; }
.sfw-review-section { padding: 16px 18px; border-radius: 16px; border: 1px solid var(--sfw-line); background: var(--sfw-field); }
.sfw-review-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 10px; }
.sfw-review-head h3 { margin: 0; font-size: 1rem; color: var(--sfw-ink); }
.sfw-review-edit { border: 0; background: none; color: var(--sfw-a); font: inherit; font-weight: 700; cursor: pointer; padding: 6px 10px; border-radius: 10px; transition: background 0.2s; }
.sfw-review-edit:hover { background: rgba(6, 182, 212, 0.12); }
.sfw-review dl { margin: 0; display: grid; grid-template-columns: minmax(120px, 30%) 1fr; gap: 8px 14px; }
.sfw-review dt { color: var(--sfw-dim); font-size: 0.88rem; }
.sfw-review dd { margin: 0; color: var(--sfw-ink); white-space: pre-wrap; overflow-wrap: anywhere; unicode-bidi: plaintext; }
.sfw-review-thumbs { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.sfw-review-thumbs img, .sfw-review-thumbs span { width: 64px; height: 64px; border-radius: 10px; object-fit: cover; border: 1px solid var(--sfw-line); }
.sfw-review-thumbs span { display: grid; place-items: center; padding: 4px; font-size: 0.68rem; text-align: center; color: var(--sfw-dim); overflow: hidden; word-break: break-all; }

/* ------------------------------------------------------------ buttons */
.sfw-nav { display: flex; justify-content: space-between; gap: 12px; margin-top: 26px; padding-top: 20px; border-top: 1px solid var(--sfw-line); }
.sfw-nav .sfw-btn--primary { margin-inline-start: auto; }
.sfw-btn { display: inline-flex; align-items: center; justify-content: center; gap: 10px; min-height: 48px; padding: 0 24px; border-radius: 12px; border: 1.5px solid transparent; font: inherit; font-weight: 700; font-size: 1rem; cursor: pointer; transition: transform 0.2s, box-shadow 0.2s, background 0.2s, border-color 0.2s, opacity 0.2s; }
.sfw-btn--primary { color: #fff; background: linear-gradient(135deg, var(--sfw-a), var(--sfw-b)); box-shadow: 0 10px 26px var(--sfw-glow); }
.sfw-btn--primary:hover:not(:disabled) { transform: translateY(-2px); box-shadow: 0 16px 34px var(--sfw-glow); }
.sfw-btn--ghost { color: var(--sfw-ink); background: transparent; border-color: var(--sfw-line-strong); }
.sfw-btn--ghost:hover:not(:disabled) { background: rgba(148, 163, 184, 0.12); border-color: var(--sfw-a); }
.sfw-btn:disabled { opacity: 0.5; cursor: not-allowed; }
.sfw-btn:focus-visible { outline: 2px solid var(--sfw-a); outline-offset: 3px; }
.sfw-btn.is-busy { pointer-events: none; }
.sfw-btn.is-busy::after { content: ""; width: 16px; height: 16px; border-radius: 50%; border: 2px solid rgba(255, 255, 255, 0.4); border-top-color: #fff; animation: sfw-spin 0.8s linear infinite; }
@keyframes sfw-spin { to { transform: rotate(360deg); } }
[dir="rtl"] .sfw-dir-icon { transform: scaleX(-1); }
.sfw-error { margin: 14px 0 0; padding: 12px 14px; border-radius: 12px; background: rgba(244, 63, 94, 0.1); border: 1px solid rgba(244, 63, 94, 0.35); color: var(--sfw-bad); font-weight: 600; }
.sfw-hp { position: absolute !important; inset-inline-start: -9999px; width: 1px; height: 1px; opacity: 0; }

/* ------------------------------------------------------------ small screens */
@media (max-width: 640px) {
  .sfw-stepper-label { display: none; }
  .sfw-row { grid-template-columns: 1fr; gap: 0; }
  .sfw-review dl { grid-template-columns: 1fr; gap: 2px; }
  .sfw-review dd { margin-bottom: 8px; }
  .sfw-nav { flex-wrap: wrap; }
  .sfw-nav .sfw-btn { flex: 1 1 auto; }
  .sfw-card { border-radius: 18px; }
}

/* ------------------------------------------------------------ light theme */
body.light-theme .sfw {
  --sfw-ink: #0f172a;
  --sfw-dim: #475569;
  --sfw-panel: rgba(255, 255, 255, 0.92);
  --sfw-field: #f8fafc;
  --sfw-line: rgba(15, 23, 42, 0.1);
  --sfw-line-strong: rgba(15, 23, 42, 0.2);
  --sfw-glow: rgba(6, 182, 212, 0.18);
}
/* The global body.light-theme h1 gradient turns hero headings black. */
body.light-theme .sfw-h1 { color: #0f172a; -webkit-text-fill-color: #0f172a; background: none; }
body.light-theme .sfw-card { box-shadow: 0 18px 50px rgba(15, 23, 42, 0.08); }
body.light-theme .sfw-orb { opacity: 0.2; }

/* ------------------------------------------------------------ motion */
@media (prefers-reduced-motion: reduce) {
  .sfw *, .sfw *::before, .sfw *::after { animation: none !important; transition: none !important; }
}